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Price Guarantee

We at FireFlies2u work hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us, within six months of your purchase date, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.

To request your partial refund simply e-mail us a link to the exact same product on a competitors website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as specials and buy one, get one free offers are not eligible
  • The item must be in stock on the competitors website
  • The competitor must be an online store, they must not have a retail store location
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer of the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes GST